C&C Y 

The Go-To Selling Solutions

Training Provider

HOSPITALITY SALES TRAINING

The hospitality industry is a dynamic tapestry of experiences, innovation, and human connection, inviting travelers to embark on transformative journeys and create cherished memories that last a lifetime.

The hospitality industry is experiencing a period of transformation and adaptation as businesses navigate the complexities of the post-pandemic landscape and strive to meet the evolving needs and preferences of their clientele.

 In the hospitality industry, sales objectives play a crucial role in driving revenue, maximizing occupancy, and enhancing guest satisfaction.  We will work together to identify customer's needs and identify solutions to meet these needs. 

C&C Y The Go-To Selling Solutions 

Five-Steps Sales Process 

Will help your sales team to identify their Sales Strengths 

How do you excel as a Salesperson?  

Challenges, 

What is difficult for you as a Salesperson?

Learn to understand & overcome these challenges.

Recognize their Buying Styles, 

Adapting to different customers and 

putting together an 

Action Plan!

A look at how sales objectives are structured and 

executed within the hospitality sector:

Meeting and Event Sales:

Many hospitality properties rely on sales from meetings, conferences, and events to supplement room revenue. Sales teams target corporate clients, associations, and event planners, offering comprehensive meeting packages, customizable event spaces, and logistical support to ensure successful events and gatherings.

Performance Measurement and Evaluation: 

Sales objectives are often accompanied by key performance indicators (KPIs) and metrics to track progress and evaluate the effectiveness of sales efforts. Metrics such as revenue per available room (RevPAR), average daily rate (ADR), conversion rates, and customer satisfaction scores provide insights into sales performance and areas for improvement.

By setting clear and measurable sales objectives aligned with business goals, hospitality properties can drive revenue growth, enhance guest experiences, and maintain a competitive edge in the dynamic and evolving hospitality industry.